You may return all unopened items purchased at The Trouble with the Alphabet within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 25 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship authorized returns to the following address: The Trouble with the Alphabet, 7922 Citation Trail, Evergreen, CO 80439

For questions regarding our return policy please contact us at info@thetroublewiththealphabet.com or (303) 679-1482.